FAQ

SHIPPING & DELIVERY


All orders are processed and shipped within 7-10 business days from your order date normally.
If your order requires expedited service, please make note of your special requirements in the notes at checkout. From August 2018 onward, we ONLY use TRACKABLE shipping methods and we can not be responsible for lost packages that are registered as "delivered". If you are concerned your package may get taken after delivery, please request we require a signature for delivery.

International Shipping

Please be advised that all international orders are shipped via HK Post unless requested otherwise.

*NOTE* taxes & customs fees may be applied at the time of delivery, the buyer is responsible for these charges. Arrangements will be made for additional shipping costs on bulk orders.

 

Return

We take the utmost pride in each product sold by Craftirisy. Please be aware that custom orders are customized to meet the specific needs of each client. Custom orders are non-returnable. 

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© 2015 by Craftirisy. Created with Iris Y

craftirisy@gmail.com